Change Management
We help you manage change. For us, "Manage the Change" means the following:
- Clear definition of the project so that we can answer the following questions to employees and stakeholders: WHAT? WHY? HOW? WHO? By WHEN? WHERE?
- Creation of a communication plan that includes all affected and relevant stakeholders.
- Design of a test plan and support of the departments concerned: Performance of acceptance tests for new systems and processes.
- We conduct online and offline user training to make users familiar with new systems. At the same time, we illustrate the advantages of the new systems and processes.
- Support even after the introduction to assist the users in everyday life and to get to know and appreciate the new system as the standard tool for daily routine.